Preparing your home


  • Free up a close driveway spot for our cleaning truck
  • Vacuum the day before
  • Remove fragile items & small furniture like lamps, dining room chairs and plants for example
  • Secure or put away pets
  • Remove area rugs if desired to be cleaned under
  • Rain & snow have no effect on our cleaning
  • Remove small items such as toys, clothing & drapes from floor
  • Set thermostat to 72º & only open windows on sunshine low humidity days
  • Please remember floors can be slippery
  • If you chose tile & grout cleaning/color sealing point out loose or missing grout
  • Vacuum furniture that you want cleaned


  • Point out areas of concern such as spots, pet accidents & soiled traffic areas
  • For safety's sake keep an eye on curious little ones
  • Let the technician know if you want Carpet protector for your carpets
  • Area rugs are best done at our rug cleaning plant but in home cleaning is available
  • If you choose to protect your carpet with Carpet Protector avoid walking on for 30 minutes
  • If you chose flea spray people and pets must stay out of home for at least 2 hours


  • Please remember floors can be slippery until dry
  • Leave tabs and coasters under furniture legs for 24 hours
  • Leave AC/Heat system & ceiling fans running till dry
  • Pet odors, depending on treatment stage may take time to dissipate & may need a higher stage to solve
  • If you had your mattress cleaned allow 4-6 hours dry time
  • Bottles of our exclusive spot removers are available.
  • Cleaning carpets, furniture and tile once a year is ideal


Cancellation Policy:

24 hour notice must be given

If you cancel the same day as your appointment or when we arrive at your house :

Will result in a Cancellation fee of  $75


Our Business Hours

Mon-Fri :

09:00 am - 05:00 pm

Sat :

10:00 am - 04:00 pm

Office is Closed on Weekends. We do service Saturday Appoinments and are availabled 24/7 for Emergencies.We're looking forward to hearing from you!

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We Service: Chesapeake, Virginia Beach, Norfolk, Portsmouth, Suffolk, Moyock N.C.and North Eastern N.C.

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